(02) 6189 7278 (Australia)
(02) 6189 7278 (Australia)
In busy offices, handwritten notes, interruptions, and repeated follow-ups make it hard to keep track of phone messages — especially when multiple people are involved.
PhonePad replaces all of this with a single, shared system for logging, tracking, and following up phone messages — so nothing slips through the cracks.
PhonePad is designed to fit naturally into the way offices already work — with no complex setup, no training overhead, and no disruption to your day.
1. Take the call
When a call comes in, the receptionist or staff member records the message in PhonePad — clearly, consistently, and once.
Caller details, the message, and any follow-up notes are captured while the call is fresh, without relying on memory or paper notes.
2. Log and assign the message
The message is instantly logged and, if needed, assigned to the right person or team.
Everyone who needs to see it can — without interruptions, repeated explanations, or chasing people down the hallway for answers.
3. Track what happens next
PhonePad keeps a clear record of every message and its status.
You can see who called, when the message was taken, who it was assigned to, and whether it’s been followed up — so nothing is missed and nothing is unclear.
The result is a calmer, more organised way to manage phone messages — even on your busiest days.
PhonePad is designed for professional offices where phone messages need to be handled clearly, shared reliably, and followed up without confusion. It’s used every day by teams who rely on accurate communication, even when the phones are busy.
PhonePad works just as well for small offices with a single phone line as it does for larger teams managing high call volumes. It adapts easily to different workflows without adding complexity.
The result is a clearer, more consistent way to handle phone messages — regardless of the size or structure of your office.
PhonePad provides a complete set of tools for logging, tracking, and following up phone messages — all in one shared system. Everything is designed to work together, without unnecessary complexity.
Log, follow up, and track every phone call. Automate your phone call management.
Automatically maintain a complete history of every phone call for every client.
This is the system. Everything else supports it.
learn more Automatically forward phone messages to email, SMS, or the Pushover app.
Optional add-on for PhonePad.
Work remotely with ease - use PhonePad on your Windows computer as if you never left the office.
This functionality is built-in to PhonePad.
Schedule and manage appointments quickly and easily with a multi-user, networked appointment calendar.
Optional add-on for PhonePad.
Access your messages, appointment schedule, and contacts on your smartphone - wherever you are.
Optional add-on for PhonePad.
Create and manage your tasks without fuss. Create group tasks with other users.
Included with PhonePad.
PhonePad includes a full 30-day free trial, so you can see how it works in your own office — with your team, your calls, and your workflow. There’s no obligation to continue, and no credit or debit card required to get started.
What to expect during your trial
You’ll be able to evaluate PhonePad properly, without pressure or sales follow-ups.
Built and supported in Australia
PhonePad is proudly developed and supported in Australia, with local knowledge of how professional offices work.
If you need help during your trial, support is available from people who understand your environment — not a call centre or chatbot.
No credit card required • No obligation • No pressure
Log, follow up, and track every phone call. Automate your phone call management.
Automatically maintain a complete history of every phone call for every client.
Automatically forward your phone messages to email, SMS, or the Pushover app (includes up to 10,000 free messages per month).
Optional add-on for PhonePad.
Work remotely with ease - use PhonePad on your Windows computer as if you never left the office.
This functionality is built-in to PhonePad.
Schedule and manage appointments quickly and easily with a multi-user, networked appointment calendar.
Optional add-on for PhonePad.
Access your messages, appointment schedule, and contacts on your smartphone - wherever you are.
Optional add-on for PhonePad.
Create and manage your tasks without fuss. Create group tasks with other users.
Included with PhonePad.
While our clients span the globe, our software is proudly designed, developed, and supported right here in Australia.
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